1. Hidden Fees Flume's $65 for 1 Gbps service offer includes no hidden fees. Consumer only pays $65 including tax, initial install, equipment costs, equipment maintenance, and customer service. GigabitNow mentions "Plus applicable taxes and fees" during sign up, therefore the consumer will pay more than $65.

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2. Router Cost GigabitNow offers a free router for any service, however once the consumer completes the onboarding for 1Gbps, they need to elect to pay the $11 router rental for the more advanced features. Flume's customer portal offers built in managed wifi telemetry and network history at no extra cost.